Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Order Will Ship in Selected Shipping Days while placing Order, And Locally (in Mumbai) it take 1-2 working days after order is processed, All shipping will done in given days after order is processed
Creating account at Ezpz Solutions is simple just click this link to create you account
Editing address at Ezpz Solutions is simple just click this link to edit your address
To Track Your Order Click the given link below and enter your AWB number you received on sms or email
No, all transactions happen on payment gateway side, No Sensitive information is stored at Ezpz Solutions Database, every transaction using Cards takes place on gateway with 256 Bit Security, all data is safe.
Yes! All prices listed at Ezpz Solutions are inclusive of GST (Goods & Service Tax). You will receive proper invoice once payment is cleared
Ezpz Solutions with help of Shiprocket can delivery products up to 27000+ pincodes in all over India.
Yes! Almost we try to put everything in one box, but sometimes some product side is bit bigger, so we ship it separately.
If you need to swap an item
Returns and Exchanges
Returns are not accepted,
Once Your Product is shipped from Ezpz Solutions warehouse, no refunds will be provided.
This Cases are quite rare, But we are human and human make mistakes, Don’t worry Ezpz Solutions is here at your back, In Such cases we will arrange a reverse pickup form your location, and once we get that package back we will ship you correct item from your order,
make sure you don’t open the product seal,
if you feel like box is damaged from outside, make sure to leave a note to delivery guy about that, You need to make a Uncut video about the issue and send it to us our team will arrange a reverse pickup and send you new product.
Yes! Ezpz Solutons is famous for its support, We will guide you what to do for RMA of your product, if you dont have service center near by, you can ship your package to us we will get RMA done for you
Customer need to bare both way shipping charges.
No Problem, You can call or email us the correct shipping address, we will update it from our side and ship your product at right location, Customer should inform us before product get dispatched from our warehouse, if customer fails to do so he will be responsible for shipping charges and it will be applicable
Yes!, you need to call us or email us for the same, you need to inform us before 24 Hours.